Delivery Nationwide T&C's

Brooks offer free delivery on online sales when you spend €250 or more

 

We deliver small parcels nationwide.  For larger items which would have to ship on a truck, we have delivery zones, please enter your eircode to check if your area is covered.

If you are outside the delivery zones on our website, please contact [email protected] for a price on delivery, please note we only delivery in the Republic of Ireland.

For orders less than €250 there is a delivery charge of €50 or for smaller items €12, which will be calculated within the checkout process.

 

Brooks offer a kerb side delivery service, we will drop your order to the nearest safe space, a crane cane be used with some trucks when safe to do so.

 

The vast majority of our orders are dispatched within 2-4 working days.  However, more specialty items or ordered-in items may take a little longer to dispatch.

Working days are Monday through Friday excluding public holidays. Orders placed on Saturday/Sunday will be deemed as being placed on the following Monday.

 

We try to deliver all our orders using Brooks vehicles however some deliveries may be shipped using a courier or haulage company.

 

For any further questions or queries please feel free to contact us on 01 419 0099 or [email protected]

Please note the prices on our website are online only prices.

 

Delivery Zones

If you are ordering a small item this is a light delivery, light deliveries are anything that can fit in a box. Light deliveries can be processed for all the Republic of Ireland.

If you are ordering a larger item example lengths of timber, sleepers or insulation, this is seen as a heavy item. Heavy items can be delivered to the below Eircode’s.

 

A41	Ballyboughal		D12	Dublin 12		K56	Rush
A42	Garristown		D13	Dublin 13		K67	Swords
A45	Oldtown		D14	Dublin 14		K78	Lucan
A63	Greystones		D15	Dublin 15		N91	Mullingar
A67	Wicklow		D16	Dublin 16		P12	Macroom
A83	Enfield		D17	Dublin 17		P14	Crookstown
A84	Ashbourne		D18	Dublin 18		P17	Kinsale
A85	Dunshaughlin		D20	Dublin 20		P31	Ballincollig
A86	Dunboyne		D22	Dublin 22		P32	Rylane
A94	Blackrock		D24	Dublin 24		P43	Carrigaline
A96	Dun Laoghaire		F12	Knock		P61	Fermoy
A98	Bray		F26	Ballina		P72	Bandon
C15	Trim		F31	Ballinrobe		R32	Portlaoise
D01	Dublin 1		F52	Boyle		R35	Tullamore
D02	Dublin 2		F56	Ballymote		R42	Birr
D03	Dublin 3		F91	Sligo		R45	Edenderry
D04	Dublin 4		H54	Tuam		R51	Kildare
D05	Dublin 5		H62	Loughrea		R56	Curragh
D06	Dublin 6		H65	Athenry		T12	Cork city southside
D6W	Dublin 6W		H71	Clifden		T23	Cork city northside
D07	Dublin 7		H91	Galway		T34	Carrignavar
D08	Dublin 8		K32	Balbriggan		T45	Glanmire
D09	Dublin 9		K34	Skerries		W12	Newbridge
D10	Dublin 10		K36	Malahide		W23	Maynooth
D11	Dublin 11		K45	Lusk		W91	Naas

 

Our third zone is the Super Heavy zone, these are items such as blocks, paving and tonne bags.  We deliver these items to the below zones.

 

A63	Greystones		D18	Dublin 18
A83	Enfield		D20	Dublin 20
A84	Ashbourne		D22	Dublin 22
A86	Dunboyne		D24	Dublin 24
A94	Blackrock		F91	Sligo
A96	Dun Laoghaire		H62	Loughrea
A98	Bray		H65	Athenry
D01	Dublin 1		H91	Galway
D02	Dublin 2		K32	Balbriggan
D03	Dublin 3		K34	Skerries
D04	Dublin 4		K36	Malahide
D05	Dublin 5		K45	Lusk
D06	Dublin 6		K56	Rush
D6W	Dublin 6W		K67	Swords
D07	Dublin 7		K78	Lucan
D08	Dublin 8		P24	Cobh
D09	Dublin 9		P43	Carrigaline
D10	Dublin 10		R35	Tullamore
D11	Dublin 11		T12	Cork city southside
D12	Dublin 12		T23	Cork city northside
D13	Dublin 13		T45	Glanmire
D14	Dublin 14		W23	Maynooth
D15	Dublin 15		W91	Naas
D16	Dublin 16
D17	Dublin 17

 

Brooks is happy to refund or exchange a full priced item within 28 days from your order date excluding delivery charge, in accordance with the distance selling regulations.

Items must be returned unopened and in re-sale able condition.

Flooring can be returned within 28 days as long as the boxes are unopened. Please note there is a 20% restocking charge on returned packs of flooring.

Doors can be returned within 28 days, doors for return must be unopened.  Please note there is a 20% restocking charge on returned doors.

Velux can be returned if the box is unopened.  Please note there is a 25% restocking charge on returned Velux.

15% restocking charge applies to all non-stocked items.

We can not accept returns on bagged powders as we do not know the conditions they have been stored in & therefore we can not sell.

A full refund or exchange will only be guaranteed if the item is returned within the time frames stated above, starting from the date on your delivery note. Any items received after this date will be sent back to the original delivery address.

The cost of returning the item to us is your responsibility unless the item is faulty or you have received an incorrect order therefore we will refund postage costs up to a maximum of the postage price you originally paid on your order.

Item (s) should be returned via an insured, traceable service.

Please make a note of any tracking numbers in case they are required.

We are not responsible for any damage caused to goods in transit, so please ensure that they are securely packaged.

We also offer a collection service  to which a collection charge may be applicable.

Please contact [email protected] to arrange a collection.

Please allow up to 10 working days after we receive the goods for the refund to be credited to your bank account.

Please see your delivery docket for return delivery address.

Delivery Rates: Prices vary and are based on the content of material and location in the Republic of Ireland.

Please note any damages must be reported within 24 hours of recieving your order.

The pricing on our website are online prices only.