Brooks has been an institution in the Irish construction industry since its inception in the late 1700’s to today and are recognised as one of the leading Timber and builders’ merchant in the Republic of Ireland. Brooks has grown by developing a product offering in harmony with customer needs and by its customer-focused approach.
Following the acquisition of the Brooks Group by the Murdock Builders Merchants Group in August 2021, the Group now operates from a combined 25 locations in Northern Ireland and the Republic of Ireland and is now the 2nd largest builders merchanting group on the island of Ireland.
We value both our customers and our employees and our business is built on offering consistently excellent customer service by well-trained and knowledgeable staff.
We wish to recruit a Trade Counter Assistant who will play a fundamental role providing excellent customer service in the Glasnevin area. This is a customer facing role, providing an outstanding level of service at our trade counter and over the phone, maximising sales at every opportunity. As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry.
This role will include:
Providing excellent customer service at our busy Trade Counter maintaining high company standards
Assisting customers/potential customers on their product selection detailing benefits/technical features of products
Cash handling and operation of our in-house stock system.
Assisting the Shop Manager with merchandising and keeping the shop at the highest standards of health and safety and cleanliness.
Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
Providing support to our Internal Sales Team and External Sales Team
Criteria:
Previous experience of providing excellent face to face customer service within a retail environment essential
Good knowledge of Plumbing & Heating products or willingness to learn
Excellent teamwork and organisational skills
Excellent communication skills both verbal and written
Proficient in the use of IT and have good computer literacy
Reliable and punctual
Good knowledge of Plumbing & Heating products or willingness to learn
Previous experience of working on a Trade Counter desirable
Our branch in Glasnevin is now seeking to recruit a General Operative to assist with carrying out Yard Duties whilst providing excellent customer service.
This role will include:
Assisting and serving customers in the yard while providing excellent customer service
Preparing orders to meet customer needs and deliveries
Loading and unloading lorries both manually and with a forklift
Yard duties to include keeping areas clean and tidy
Ensuring Health and Safety policies and procedures are adhered to.
Criteria:
Committed and with a strong work ethic
Preferably have Forklift Experience and License
Good communication and organisational skills
Must have good teamwork skills
Ability to work on own initiative
Reliable and punctual
Building materials knowledge would be an advantage
Our branch in Tullamore is now seeking to recruit a General Operative to assist with carrying out Yard Duties whilst providing excellent customer service.
This role will include:
Assisting and serving customers in the yard while providing excellent customer service
Preparing orders to meet customer needs and deliveries
Loading and unloading lorries both manually and with a forklift
Yard duties to include keeping areas clean and tidy
Ensuring Health and Safety policies and procedures are adhered to.
Criteria:
Committed and with a strong work ethic
Preferably have Forklift Experience and License
Good communication and organisational skills
Must have good teamwork skills
Ability to work on own initiative
Reliable and punctual
Building materials knowledge would be an advantage
We wish to recruit a Trade Counter Assistant/Sales Advisor who will play a fundamental role providing excellent customer service in the Galway area. This is a customer facing role, providing an outstanding level of service at our Building Trade Counter and over the phone and maximising sales at every opportunity. As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry.
This role will include:
Providing excellent customer service at our busy Trade Counter maintaining high company standards
Assisting customers/potential customers on their product selection detailing benefits/technical features of products
Cash handling and operation of our in-house stock system.
Assisting the Shop Manager with merchandising and keeping the shop at the highest standards of health and safety and cleanliness.
Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
Providing support to our Internal Sales Team and External Sales Team
Criteria:
Previous experience of providing excellent face to face customer service within a retail environment essential
Previous experience of working on a Trade Counter desirable
Excellent teamwork and organisational skills
Excellent communication skills both verbal and written
Proficient in the use of IT and have good computer literacy
Good knowledge of Hardware/DIY and Plumbing Materials
Our branch in Galway is now seeking to recruit a General Operative/Storesperson to assist with carrying out Yard/Storeperson duties whilst providing excellent customer service.
This role will include:
Assisting and serving customers in the yard while providing excellent customer service
Preparing orders to meet customer needs and deliveries
Loading and unloading lorries both manually and with a forklift
Yard duties to include keeping areas clean and tidy
General stores duties to include goods inward checking and storage of products.
Ensuring Health and Safety policies and procedures are adhered to.
Criteria:
Previous Forklift Experience and must have valid Counterbalance License
Building materials knowledge would be an advantage
We wish to recruit a results-driven External Sales Representative to actively seek out and engage customer prospects in the Kildare area. The role includes promoting and selling our products and establishing and maintaining customer relationships whilst achieving agreed sales targets. The ethos of our business is to offer consistently excellent customer service and the successful candidate will reflect this through his/her role in the company. This is an ideal opportunity for the right candidate to utilise their experience and knowledge and play a vital role in our continued success.
This role will include:
Responsible for presenting, promoting and selling our products to existing and prospective customers.
This person will be responsible for establishing, developing and maintaining positive customer relationships ensuring focus on the achievement of long-term customer loyalty
Establishing customer leads through cold calling and ensuring follow up of any potential new customers
Achieving agreed upon sales targets and outcomes.
Criteria
Proven track record of sales in the Construction sector providing excellent customer service
Ideally a robust knowledge of building/timber materials
Excellent selling, communication and negotiation skills
Ability to multi-task, prioritise and manage time effectively
Experience of working under pressure and to tight deadlines
Experience of both working in a team and individually
Excellent communication skills both verbal and written
Must have IT experience and knowledge of Microsoft Office
I have experienced both challenging and also very rewarding times during my 50 years, I am still learning daily and excited to be part of Brooks growth.
Sharon Wylie
Credit Controller
-joined Brooks 1998
I'm enjoying working for Brooks today as much as I did when I started.
Tommy Timmons
Yard Foreman
-joined Brooks 2001
Great staff, great customers, great place to work.
Liam Casey
Internal Sales
-joined Brooks 2001
Wonderful camaraderie in Brooks, real team spirit.
